DH Joinery & Carpentry (“we”, “us”) is committed to protecting your privacy. This policy explains, in plain English, what personal information we collect, why, and what your rights are under UK data protection law (UK GDPR and the Data Protection Act 2018).
Who we are
DH Joinery & Carpentry, a bespoke joinery business based in Newcastle upon Tyne. For any data question, contact us on 07749 189862 or via WhatsApp. [Data-controller email address to be added.]
What we collect
- Contact details you give us (name, phone number, email and postcode) when you enquire.
- Details of your project that you choose to share.
- Basic technical data (essential cookies only) needed to make this website work.
Why we use it
- To respond to your enquiry and provide a quote.
- To arrange and carry out work you ask us to do.
- To keep records required for our legitimate business and legal obligations.
We rely on your consent (which you can withdraw at any time) and our legitimate interests in running the business as our lawful bases for processing.
Who we share it with
We do not sell your data. We only share it where necessary to deliver your project (for example, a trusted tradesperson working on the same job) or where required by law.
How long we keep it
We keep enquiry and project records only for as long as needed for the purpose above and to meet legal and accounting requirements, after which they are securely deleted.
Your rights
You have the right to access, correct or delete your data, to object to or restrict its use, and to data portability. To exercise any right, contact us using the details above. You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk.
Cookies
This site uses only essential cookies needed for it to function. See our Cookie Policy for details.
Changes
We may update this policy from time to time. The “last updated” date above shows when it last changed.